Delivery Procedure

Delivery Procedure

We deliver products Australia Wide using a wide range of trusted delivery partners (Postal Service, Couriers, Local Independent Couriers and freight forwarder Companies).

We have conducted business with our trusted delivery partners over many years and we are confident that this method of delivery is the most safe, efficient and economical method of transporting your goods to you. Our delivery partners pride themselves on a very high level of service and performance.

As soon as your order is dispatched, you will receive an email confirming your consignment number/tracking number and the name of the delivery partner used.
 

For Deliveries that are oversized, bulky products, furniture, cots and gliders, these deliveries will be made by an external provider. For House Deliveries, these will be delivered to front door only. Product will not be taken inside the house. For Units / Apartment Deliveries, these will be delivered to ground floor of the building, foyer area only. Product will not be taken upstairs/lifts or to any other level of the building site.

Delivery Times

For In-Stock products purchased on our website, below are approx. timeframes for receiving your order.

Delivery timeframes depend on the location your order is being delivered. Below are approx. delivery timeframes if all products purchased in your cart are in-stock.
 

Sydney Metro Delivery:	Within 2-4 business days
Sydney Regional & Remote Delivery:	Within 2-5 business days
Interstate Delivery*:	Within 2-5 business days
Interstate Regional & Remote Delivery*:	Within 3-7 business days

 

The above timeframes exclude oversized, bulky products, furniture, cots and gliders.

* Includes the following States within Australia: ACT, Tasmania, Queensland, Northern Territory, Victoria, Western Australia, South Australia.

 

Shipping & Handling Charge

Shipping & Handling costs are influenced by the size, weight of the product/s and the location of delivery.

Exact Shipping & Handling costs are calculated in the shopping cart and will be added to the order total.

See Full Terms and Conditions Here